{"id":1314,"date":"2020-06-09T07:31:21","date_gmt":"2020-06-09T07:31:21","guid":{"rendered":"https:\/\/discountfit.360opg.de\/?page_id=1314"},"modified":"2023-03-06T23:00:31","modified_gmt":"2023-03-06T22:00:31","slug":"kundendienst","status":"publish","type":"page","link":"https:\/\/www.discountfit.ch\/fr\/kundendienst\/","title":{"rendered":"Kundendienst"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t\t<!-- START Kundendienst franz\u00f6sisch REVOLUTION SLIDER 6.7.34 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_69_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_69_1\" style=\"\" data-version=\"6.7.34\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-124\" data-title=\"Slide\" data-anim=\"ms:600;r:0;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.discountfit.ch\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" title=\"Kundendienst\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/header-kundendienst-neu3.png\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-69-slide-124-layer-3\" \n\t\t\t\t\t\t\t\tclass=\"shadow-edit\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ff6600\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"xo:22px,24px,24px,24px;yo:307px,193px,193px,193px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:85,75,75,75;l:90,80,80,80;a:inherit;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;st:w;sR:8700;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:5;font-family:'Anton';text-shadow:-3px -3px 0 #000, 3px -3px 0 #000, -3px 3px 0 #000, 3px 3px 0 #000;\"\n\t\t\t\t\t\t\t>Vous avez des questions ?<br>\nNous avons les r\u00e9ponses<br> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_69_1',rl:[1240,1024,1024,1024],el:[550,400,400,400],gw:[1240,1024,1024,1024],gh:[550,400,400,400],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider691\"]!==undefined) {window.RS_MODULES.modules[\"revslider691\"].once = false;window.revapi69 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1626949073934{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/header-close-up-warmup-1920.jpg?id=191) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1626948437147{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb]<div id=\"ultimate-heading-728869f3585caf2a1\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-728869f3585caf2a1 uvc-1894  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-728869f3585caf2a1 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:20px;\">FAQ<\/h2><\/div><\/div>[vc_toggle title=\u00a0\u00bbquels sont les diff\u00e9rents types d\u2019abonnement chez discountfit?\u00a0\u00bb]<span style=\"color: #ffffff;\">tous nos abonnements ont une dur\u00e9e minimum de 12 mois.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbest-il possible de s&rsquo;abonner pour moins de 12 mois ?\u00a0\u00bb]<span style=\"color: #ffffff;\">nos abonnements ont toujours une dur\u00e9e de 12 mois. un abonnement avec une dur\u00e9e plus courte n&rsquo;est pas propos\u00e9.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bb\u00e0 partir de quel \u00e2ge puis-je devenir membre ?\u00a0\u00bb]<span style=\"color: #ffffff;\">en principe, l&rsquo;adh\u00e9sion est possible \u00e0 partir de 18 ans, mais avec le consentement d&rsquo;un parent ou d&rsquo;un tuteur \u00e0 partir de 16 ans. dans ce cas, une personne correspondante doit t\u2019accompagner au centre lors de la signature du contrat, et doit pouvoir s&rsquo;identifier comme parent ou tuteur.<br \/>\nl\u2019inscription en ligne pour les mineurs n&rsquo;est pas possible.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbest-ce que mon abonnement me permet de m\u2019entrainer dans plusieurs de vos centres de fitness ?\u00a0\u00bb]<span style=\"color: #ffffff;\">oui, avec chaque adh\u00e9sion, tu peux t\u2019entra\u00eener dans tous les centre actuels et futurs. l\u2019acc\u00e8s est activ\u00e9 pour tous les membres dans tous les centres.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbpeuvent maintenant tous les membres s&rsquo;entra\u00eener pour 39.- dans tous les centres, quel que soit le contrat original que l&rsquo;on a ?\u00a0\u00bb]<span style=\"color: #ffffff;\">si tu souhaites t\u2019affilier \u00e0 la derni\u00e8re version, nous pouvons arr\u00eater l'\u00a0\u00bbancienne version\u00a0\u00bb, puis lancer la derni\u00e8re version \u00e0 partir de la nouvelle date &#8211; la dur\u00e9e minimale est alors \u00e0 nouveau de 1 an.<br \/>\nveux-tu rendre au centre aux heures d&rsquo;inscription et y signer la nouvelle version du contrat.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbest-il possible de passer du centre actuel \u00e0 un autre (lors d&rsquo;un d\u00e9m\u00e9nagement) ?\u00a0\u00bb]<span style=\"color: #ffffff;\">un changement de lieu n&rsquo;est plus n\u00e9cessaire. l\u2019acc\u00e8s est activ\u00e9 pour tous les membres dans tous les centres.<\/span>[\/vc_toggle][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1626948445586{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb]<div id=\"ultimate-heading-476769f3585caf2f0\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-476769f3585caf2f0 uvc-6462  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-476769f3585caf2f0 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:20px;\">FAQ<\/h2><\/div><\/div>[vc_toggle title=\u00a0\u00bbpeut-on suspendre son adh\u00e9sion en cas de vacances, d&rsquo;accident ou de maladie ?\u00a0\u00bb]<span style=\"color: #ffffff;\">non, en principe, aucun cr\u00e9dit (temps\/argent) ne peut \u00eatre accord\u00e9 \u00e0 discountfit.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbcomment fonctionne mon acc\u00e8s \u00e0 discountfit ?\u00a0\u00bb]<span style=\"color: #ffffff;\">tu peux acc\u00e9der au centre via notre application \u00ab\u00a0justin mobile\u00a0\u00bb. le moyen d&rsquo;acc\u00e8s est personnel et ne peut \u00eatre utilis\u00e9 par d&rsquo;autres personnes. toute utilisation abusive fera l&rsquo;objet d&rsquo;une sanction.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbles enfants sont-ils autoris\u00e9s ?\u00a0\u00bb]<span style=\"color: #ffffff;\">non, absolument aucun accompagnateur n&rsquo;est autoris\u00e9 (pas m\u00eame les animaux).<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bby a-t-il des entraineurs disponibles au centre ou comment en r\u00e9server un ?\u00a0\u00bb]<span style=\"color: #ffffff;\">tu peux r\u00e9server un entra\u00eeneur personnel pour chf 49.-, les cartes de visite sont disponibles dans le centre. les entraineurs et leurs coordonn\u00e9es se trouvent \u00e9galement sur notre page d&rsquo;accueil, sous la rubrique : \u00e0 propos -&gt; <a style=\"color: #ffffff;\" href=\"\/fr\/personal-trainer\/\"><span style=\"text-decoration: underline;\">coachs personnels<\/span><\/a>.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbest-il possible de faire un entrainement d&rsquo;essai ?\u00a0\u00bb]<span style=\"color: #ffffff;\">il n&rsquo;y a pas de s\u00e9ances d&rsquo;entra\u00eenement d&rsquo;essai chez discountfit, mais tu es invit\u00e9 \u00e0 visiter le centre pendant les heures d&rsquo;inscription\/consultation afin de d\u00e9cider si tu souhaites nous rejoindre. les membres ne sont pas autoris\u00e9s \u00e0 donner acc\u00e8s au centre \u00e0 des amis dans le but d&rsquo;un entra\u00eenement d&rsquo;essai.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbj\u2019ai perdu mon badge, que faire ?\u00a0\u00bb]<span style=\"color: #ffffff;\">tu peux passer \u00e0 l&rsquo;application \u00ab\u00a0justin mobile\u00a0\u00bb. c\u2019est gratuit ! contacte le service client\u00e8le afin que nous puissions t\u2019envoyer les instructions par e-mail et activer le support d&rsquo;acc\u00e8s sur l&rsquo;application.<\/span>[\/vc_toggle][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;]<div id=\"ultimate-heading-770069f3585caf32a\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-770069f3585caf32a uvc-6316  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-770069f3585caf32a h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:20px;\">FAQ<\/h2><\/div><\/div>[vc_toggle title=\u00a0\u00bbj\u2019ai un nouveau smartphone. comment puis-je r\u00e9activer l&rsquo;application \u00ab\u00a0justin mobile\u00ab\u00a0 ?\u00a0\u00bb]<span style=\"color: #ffffff;\">r\u00e9installe compl\u00e8tement l\u2019application sur ton nouveau t\u00e9l\u00e9phone portable. le moyen d&rsquo;acc\u00e8s devrait \u00eatre automatiquement r\u00e9activ\u00e9. si cela n&rsquo;a pas fonctionn\u00e9 automatiquement, contacte notre service client\u00e8le pour faire r\u00e9activer le moyen d\u2019acc\u00e8s (si tu as un nouveau num\u00e9ro de t\u00e9l\u00e9phone portable, veilles \u00e0 le communiquer).<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbo\u00f9 puis-je renvoyer le badge d&rsquo;acc\u00e8s discountfit ?\u00a0\u00bb]<span style=\"color: #ffffff;\">le badge est la propri\u00e9t\u00e9 de discountfit et doit \u00eatre soit remis pendant les heures d\u2019inscriptions dans le centre ou envoy\u00e9 au si\u00e8ge. si tu l&rsquo;envoie, veille \u00e0 ce qu&rsquo;il soit bien scotch\u00e9 dans l&rsquo;enveloppe afin qu&rsquo;il ne soit pas arrach\u00e9 par la machine de tri de la poste.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbcomment r\u00e9silier ?\u00a0\u00bb]<span style=\"color: #ffffff;\">la r\u00e9siliation doit \u00eatre faite par \u00e9crit (par lettre recommander pour ta propre s\u00e9curit\u00e9), au moins 30 jours avant la fin de l&rsquo;ann\u00e9e contractuelle en cours.<\/span>[\/vc_toggle][vc_toggle title=\u00a0\u00bbo\u00f9 envoyer la r\u00e9siliation (et la correspondance g\u00e9n\u00e9rale) ?\u00a0\u00bb]<span style=\"color: #ffffff;\">toute correspondance au si\u00e8ge social : discountfit, warpelstrasse 3, 3186 d\u00fcdingen<\/span>[\/vc_toggle]<div id=\"ultimate-heading-958269f3585caf35f\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-958269f3585caf35f uvc-9327  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-958269f3585caf35f .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><span style=\"color: #ffffff; font-size: 16pt;\"><em><i>pour toutes autres questions non r\u00e9pertori\u00e9e ici : veux lire tes conditions contractuelles ou contacter notre service client\u00e8le. merci beaucoup !<\/i><\/em><\/span><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249651989{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_column_text]<span style=\"font-size: 24pt; color: #ffffff;\">Une \u00e9quipe comp\u00e9tente et dynamique est \u00e0 vos c\u00f4t\u00e9s pour r\u00e9pondre \u00e0 tous vos souhaits et suggestions. Nous r\u00e9pondons \u00e0 vos demandes de mani\u00e8re amicale et courtoise.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 24pt; color: #ffffff;\">Nous rechercherons une solution optimale dans un d\u00e9lai raisonnable ou transmettrons votre demande au service comp\u00e9tent si n\u00e9cessaire.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 24pt; color: #ffffff;\">Que ce soit par t\u00e9l\u00e9phone, par e-mail ou par \u00e9crit, nous \u00e9tudierons vos suggestions avec plaisir, car nous sommes toujours int\u00e9ress\u00e9s par les besoins et les souhaits de nos clients.<\/span>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249656635{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/erreichbar-1080@2x.png?id=246) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249639366{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-xs\u00a0\u00bb][vc_column_text]<span style=\"font-size: 16pt; color: #ffffff;\">Une \u00e9quipe comp\u00e9tente et dynamique est \u00e0 vos c\u00f4t\u00e9s pour r\u00e9pondre \u00e0 tous vos souhaits et suggestions. Nous r\u00e9pondons \u00e0 vos demandes de mani\u00e8re amicale et courtoise.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16pt; color: #ffffff;\">Nous rechercherons une solution optimale dans un d\u00e9lai raisonnable ou transmettrons votre demande au service comp\u00e9tent si n\u00e9cessaire.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16pt; color: #ffffff;\">Que ce soit par t\u00e9l\u00e9phone, par e-mail ou par \u00e9crit, nous \u00e9tudierons vos suggestions avec plaisir, car nous sommes toujours int\u00e9ress\u00e9s par les besoins et les souhaits de nos clients.<\/span>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249646284{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/erreichbar-1080@2x.png?id=246) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-xs\u00a0\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561248634308{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][vc_column_text]<span style=\"font-size: 16pt; color: #ffffff;\">Une \u00e9quipe comp\u00e9tente et dynamique est \u00e0 vos c\u00f4t\u00e9s pour r\u00e9pondre \u00e0 tous vos souhaits et suggestions. Nous r\u00e9pondons \u00e0 vos demandes de mani\u00e8re amicale et courtoise.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16pt; color: #ffffff;\">Nous rechercherons une solution optimale dans un d\u00e9lai raisonnable ou transmettrons votre demande au service comp\u00e9tent si n\u00e9cessaire.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 16pt; color: #ffffff;\">Que ce soit par t\u00e9l\u00e9phone, par e-mail ou par \u00e9crit, nous \u00e9tudierons vos suggestions avec plaisir, car nous sommes toujours int\u00e9ress\u00e9s par les besoins et les souhaits de nos clients.<\/span>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561248640658{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/erreichbar-1080@2x.png?id=246) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249667125{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/orangen-1080@2x.png?id=248) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249673003{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][vc_column_text]<span style=\"color: #000000; font-size: 30pt;\">par e-mail:<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 22pt;\">info@discountfit.ch<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000; font-size: 30pt;\">par t\u00e9l\u00e9phone:<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 22pt;\">0900 039 039<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 22pt;\">2 minutes gratuits, ensuite 2 francs par minute<\/span><br \/>\n<span style=\"font-size: 22pt; color: #ffffff;\">lu-ve 9-21h, sa 9-13h<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000; font-size: 30pt;\">par courrier:<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 22pt;\">discountfit company ag<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 22pt;\">headoffice<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 22pt;\">warpelstrasse 3<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 22pt;\">ch-3186 d\u00fcdingen<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249688419{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/orangen-1080@2x.png?id=248) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-xs\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249682002{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-xs\u00a0\u00bb][vc_column_text]<span style=\"color: #000000; font-size: 22pt;\">par e-mail :<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 22pt;\">info@discountfit.ch<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000; font-size: 22pt;\">par t\u00e9l\u00e9phone:<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 16pt;\">0900 039 039<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">2 minutes gratuits, ensuite 2 francs par minute<\/span><br \/>\n<span style=\"font-size: 16pt; color: #ffffff;\">lu-ve 9-21h, sa 9-13h<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000; font-size: 22pt;\">par courrier :<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 16pt;\">discountfit company ag<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">headoffice<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">warpelstrasse 3<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">ch-3186 d\u00fcdingen<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249505290{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][vc_column_text]<span style=\"color: #000000; font-size: 22pt;\">par e-mail:<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 16pt;\">info@discountfit.ch<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000; font-size: 22pt;\">par t\u00e9l\u00e9phone:<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 16pt;\">0900 039 039<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">2 minutes gratuits, ensuite 2 francs par minute<\/span><br \/>\n<span style=\"font-size: 16pt; color: #ffffff;\">lu-ve 9-21h, sa 9-13h<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000; font-size: 22pt;\">par courrier:<\/span><\/p>\n<p><span style=\"color: #ffffff; font-size: 16pt;\">discountfit company ag<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">headoffice<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">warpelstrasse 3<\/span><br \/>\n<span style=\"color: #ffffff; font-size: 16pt;\">ch-3186 d\u00fcdingen<\/span>[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1561249511570{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/orangen-1080@2x.png?id=248) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][\/vc_column][\/vc_row][vc_row bg_type=\u00a0\u00bbbg_color\u00a0\u00bb bg_override=\u00a0\u00bbfull\u00a0\u00bb bg_color_value=\u00a0\u00bb#fe0000&Prime; css=\u00a0\u00bb.vc_custom_1560228364991{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-top: 8px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1560995620723{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb]<span id=\"creative-link-wrap-4106\" class=\"ult_main_cl ult-adjust-bottom-margin abolink \" >\n\t \t\t\t<span class=\"  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-4106 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"desktop:45px;\",\"line-height\":\"\"}'  href=\"\/fr\/abo-kaufen\/\" title=\"Abo kaufen\"  class=\"ult_colorlink ult-responsive \" style=\"font-weight:normal; \"  data-textcolor=\"#ffffff\" data-texthover=\"#ffffff\"data-style=\"\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"fais-toi plaisir ! acheter l&#039;abo maintenant!\" style=\"color:#ffffff;;;\" class=\"ult_btn10_span   \">fais-toi plaisir ! acheter l'abo maintenant!<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][\/vc_row][vc_row bg_type=\u00a0\u00bbbg_color\u00a0\u00bb bg_override=\u00a0\u00bbfull\u00a0\u00bb bg_color_value=\u00a0\u00bb#fe0000&Prime; css=\u00a0\u00bb.vc_custom_1560995751326{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1560996521951{margin-top: -30px !important;margin-bottom: -25px !important;}\u00a0\u00bb offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb]<span id=\"creative-link-wrap-8783\" class=\"ult_main_cl ult-adjust-bottom-margin abolink \" >\n\t \t\t\t<span class=\"  ult_crlink\" >\n\t\t\t\t\t<a  data-ultimate-target='#creative-link-wrap-8783 .ult_colorlink'  data-responsive-json-new='{\"font-size\":\"desktop:45px;mobile:21px;\",\"line-height\":\"\"}'  href=\"\/fr\/abo-kaufen\/\" title=\"Abo kaufen\"  class=\"ult_colorlink ult-responsive  vc_custom_1613469034530\" style=\"font-weight:normal; \"  data-textcolor=\"#ffffff\" data-texthover=\"#ffffff\"data-style=\"\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<span data-hover=\"fais-toi plaisir ! acheter l&#039;abo maintenant!\" style=\"color:#ffffff;;;\" class=\"ult_btn10_span   \">fais-toi plaisir ! acheter l'abo maintenant!<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t<\/span>[\/vc_column][\/vc_row][vc_row bg_type=\u00a0\u00bbbg_color\u00a0\u00bb bg_override=\u00a0\u00bbfull\u00a0\u00bb bg_color_value=\u00a0\u00bb#000000&Prime;][vc_column][vc_single_image image=\u00a0\u00bb28&Prime; img_size=\u00a0\u00bb841&#215;227&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-4 vc_hidden-xs\u00a0\u00bb][vc_single_image image=\u00a0\u00bb39&Prime; img_size=\u00a0\u00bb37&#215;74&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.facebook.com\/discountfit.ch\/\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-4 vc_hidden-xs\u00a0\u00bb][vc_single_image image=\u00a0\u00bb40&Prime; img_size=\u00a0\u00bb74&#215;74&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.instagram.com\/discountfit.ch\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_col-xs-4 vc_hidden-xs\u00a0\u00bb][vc_single_image image=\u00a0\u00bb41&Prime; img_size=\u00a0\u00bb65&#215;74&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.youtube.com\/channel\/UCTza5xCaxSFvFxJJZvH2oBA\/\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-4&Prime;][vc_single_image image=\u00a0\u00bb39&Prime; img_size=\u00a0\u00bb16&#215;32&Prime; alignment=\u00a0\u00bbright\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.facebook.com\/discountfit.ch\/\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-4&Prime;][vc_single_image image=\u00a0\u00bb40&Prime; img_size=\u00a0\u00bb32&#215;32&Prime; alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.instagram.com\/discountfit.ch\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_col-xs-4&Prime;][vc_single_image image=\u00a0\u00bb41&Prime; img_size=\u00a0\u00bb28&#215;32&Prime; onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.youtube.com\/channel\/UCTza5xCaxSFvFxJJZvH2oBA\/\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/5&Prime; offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<div id=\"ultimate-heading-904469f3585caf46b\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-904469f3585caf46b uvc-917 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-904469f3585caf46b span'  data-responsive-json-new='{\"font-size\":\"desktop:38px;tablet:25px;tablet_portrait:25px;mobile_landscape:15px;mobile:15px;\",\"line-height\":\"\"}' ><span style=\"--font-weight:theme;color:#ffffff;\">info@discountfit.ch<\/span><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1653308478998{margin-top: 20px !important;margin-bottom: 30px !important;}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 20pt; color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.discountfit.ch\/fr\/\">accueil<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/presse\">presse<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/kundendienst\">service client<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/impressum#agb\">agb\u2019s<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/impressum\">Impressum<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/datenschutz\/\">d\u00e9claration de confidentialit\u00e9<\/a><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner offset=\u00a0\u00bbvc_hidden-lg vc_hidden-md vc_hidden-sm\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1653308488637{margin-top: 20px !important;margin-bottom: 30px !important;}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 12pt; color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.discountfit.ch\/fr\/\">accueil<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/presse\">presse<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/kundendienst\">service client<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/impressum#agb\">agb\u2019s<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/impressum\">Impressum<\/a> | <a style=\"color: #ffffff;\" href=\"\/fr\/datenschutz\/\">d\u00e9claration de confidentialit\u00e9<\/a><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<div id=\"ultimate-heading-585669f3585caf4a2\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-585669f3585caf4a2 uvc-5064 \" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-585669f3585caf4a2 span'  data-responsive-json-new='{\"font-size\":\"desktop:25px;tablet:20px;tablet_portrait:20px;mobile_landscape:20px;mobile:18px;\",\"line-height\":\"\"}' ><span style=\"--font-weight:theme;color:#ffffff;\">copyright by discountfit company ag 2024<\/span><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1626949073934{padding-top: 50% !important;padding-bottom: 50% !important;background-image: url(https:\/\/www.discountfit.ch\/wp-content\/uploads\/2019\/06\/header-close-up-warmup-1920.jpg?id=191) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; css=\u00a0\u00bb.vc_custom_1626948437147{padding-top: 8% !important;padding-right: 8% !important;padding-left: 8% !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][vc_toggle title=\u00a0\u00bbquels sont les diff\u00e9rents types d\u2019abonnement chez discountfit?\u00a0\u00bb]tous nos abonnements ont une dur\u00e9e minimum de 12 mois.[\/vc_toggle][vc_toggle title=\u00a0\u00bbest-il possible de s&rsquo;abonner pour&hellip;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1314","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kundendienst - Discountfit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.discountfit.ch\/fr\/kundendienst\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kundendienst\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][\/vc_column][\/vc_row][vc_row full_width=\u00a0\u00bbstretch_row_content\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1560704169981{background-color: #ff6600 !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime; 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